DEAC Standard XII.A
📞 Contact & Student Support
california century university 1 — We respond within 2 business days
DEAC Accreditation Standard IV.B — Student Inquiries & Submissions
How to Reach Us
| Channel | Contact | Response Time |
|---|---|---|
| 📧 Email (General) | admin@namecentury.com | Within 2 business days |
| 💬 Lesson Discussion | Discussion tab on any lesson page | Within 2 business days |
| ⭐ Lesson Feedback | Feedback tab on any lesson page | Acknowledged within 1 day |
| 📣 Formal Complaint | See Complaint Policy | Within 10 business days |
Mailing Address
Name Century LLC — california century university 1\nGarden Grove, CA\nUnited States
Academic Support Resources
- AI Tutor: Available in the AI Tutor tab on every lesson page — pre-generated Q&A from lesson content
- Instructor Discussion: Post questions in the Discussion tab — instructors respond within 2 business days
- Student Dashboard: Monitor your progress, SAP status, and scores at my-dashboard
- Academic Policies: Full policy library at academic-policies
Accommodations: Students requiring disability accommodations or other academic support adjustments should email admin@namecentury.com with subject "Accommodation Request." Requests are reviewed within 5 business days.